Asian Executive Casino Host
Your Executive Host is here to help! Whether it's making reservations for you at your favorite restaurant or booking tickets to a show, our team is only a call away from elevating your Rock Star experience. Meet the individuals behind all of the VIP access. Kiki Bailey Executive Casino Host. ANNABELLE EDQUIBAN. Senior Executive Casino Host (619) 445-6002, ext. 1883 aedquiban@sycuan.com. Languages: English, Tagalog. Executive Casino Host. Jacob McRoberts Jacob began in the casino industry in 2012 working in the hotel. He moved over to River City Casino and became an Executive Host in 2018. He is known for being the jokester of the team. Jacob enjoys Chipotle nearly every day and going to the gym. 314-388-7586 Jacob.McRoberts@pngaming.com. .Resolves problems, questions, or concerns from Asian guests.Assists with the execution of special events.Work with internal departments to maximize guest satisfaction of Asian guests while meeting property goals.Ensure the safety, security, and confidentiality of VIP Asian players as well as other guest and employees.
Samuel Tillman
Director of Player Development and VIP Services
Samuel.Tillman@jamulcasinosd.com
Samuel’s career began as an honorary presidential guard as a United States Marine, however later in life he began his career within the gaming industry. Samuel has a BA in Criminal Justice, MBA in Marketing and is in pursuit of his Doctorate in Business Administration. As the Director of Player Development, Samuel believes in a personalized guest service experience vs. the commodification/one size fits all level of service often displayed in the industry. Samuel is very energetic, personable, humorous, and ensures the Hosts display the same characteristics. Often times you will find Sam walking the floor engaging with guests!
Jessica Luu
Asian Senior Casino Host
Jessica.Luu@jamulcasinosd.com
Jessica was born in Vietnam but raised in San Diego. She has a Bachelor of Arts Degree from San Diego State University. Jessica has several years of Sales and Account Management experience and speaks multiple languages: Cantonese, Vietnamese and English. She has a tenacity for unparalleled guest service and can’t wait to make your next visit as rewarding as possible.
Brett Delano
Executive Casino Host
Brett.Delano@jamulcasinosd.com
Brett is a native San Diegan. He has over 15 years of industry experience. Brett enjoys vacations, plays a Euphonium, golfs, and fishes. In addition, Brett is an avid Green Bay Packers fan. Brett is property known for his excellent service and attention to detail. Whenever you are looking for exemplary service, please look no further!
Leann Nguyen
Casino Host
Leann.Nguyen@jamulcasinosd.com
Le was born and raised in the San Francisco Bay Area. She is bilingual; fluent in English and Vietnamese. She has over 12 years of PG (Positive Guests) rated relationships. Le is family orientated and recently added a son to her family. She loves to hike in her leisure time. Le’s objective is to make every guest feel special. She is ecstatic about being a part of the Jamul Casino family.
Lewbert Lantin
Casino Host
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Lewbert was born and raised in the Philippines and just recently moved to San Diego. He is bilingual (Tagalog and English) and has a bachelor’s degree in Business Management. Lewbert is fantastic at developing rapport and has over ten years of experience in sales and marketing. Lewbert has a collection of orchids; just as an orchid takes a flower to a new level, allow Lewbert to elevate your next experience!
Sal Seng
Casino Host
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Sal was born in Cambodia and raised in San Diego. She is bilingual (Cambodian and English) and has over 23 years of customer service and sales experience. She likes to work out at the gym, spend time with her family, and travel. Jamul Casino is renowned for fun, just as Sal is known for service precision; see you soon.
Sadeer Shaltan
Casino Host
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Sadeer was born and raised in Iraq and has been living in San Diego for ten years. He is trilingual (English, Arabic, and Aramaic) and has over ten years of customer service and sales experience. Additionally, he has a certification as a Pharmaceutical Technician from San Diego State University. Outside of work, Sadeer enjoys gatherings with family and friends, watching sports, and traveling to exciting places around the globe; Sweden, Turkey, Spain, and New York, to name a few. If to err is human, to Sadeer is divine, as it relates to service. Let him show you how on your next visit!
Yousif Shara
Asian Executive Casino Host Login
Casino Host
Yousif.Shara@jamulcasinosd.com
Yousif was born and raised in Iraq and has been living in San Diego for eight years. He is bilingual (English, Arabic) and has over seven years of customer service expertise. Additionally, Yousif has an Associate of Science Degree with a specialization in Finance from Grossmont College. Outside of work, he enjoys gatherings with friends and plays several instruments; allow Yousif to orchestrate the service harmony on your next trip!
Waleed Shorees
Manager on Duty
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Waleed was born in Iraq and spent several years in Greece as a carpenter before making San Diego home. He has over 20 years of casino experience, working with guests and providing them with 5 star service. He speaks four languages: English, Chaldean, Arabic, and Greek. When he’s not on the casino floor putting smiles on guest faces, he enjoys spending time with family and hitting up the gym.
Jenny Ng
Community Relations Manager
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Jenny Ng is of Chinese descent but born and raised in Mexico. At 15, Jenny and her family moved to San Diego. She has a Bachelor of Arts degree and is linguistically diverse: Spanish, Cantonese, and English. Jenny has over 20 years of gaming experience (Slots, Table Games, Cashier Services, Player Development, and Community Development) within the San Diego region.
In her free time, Jenny enjoys spending time with her family and traveling to other countries to explore different cultures. Your community, plus our community, equates to Jen-Munity!
Asian Executive Casino Host Job
Khal Kassab
VIP Services Manager
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Khal was born and raised in Baghdad, Iraq, and has been living in San Diego for over ten years. He has a Bachelor of Science in Pathology and is linguistically diverse: Arabic, Armenian, and English. Khal has more than a decade of experience in guest service; ten of the 20 years of expertise is within the casino industry. Outside of work, he devotes his time to his family and enjoys gatherings with friends. Khal is Jamul Casino’s scientist of service, always inventing new ways to serve VIP’s.
VIP Concierge Team
Cindy Alvarado • Joy Hricko • Alexis Miller • Diana Sam • Justine Valdez • Valentina Xhelili
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The VIP Concierge Team is committed to providing a genuinely fun experience for our valued guests, and exemplifies the Jamul Casino service commitment. The VIP Concierge Team is ready to assist our VIP players with exceptional personalized service whenever and wherever they need it with a welcoming spirit, empathetic approach, attentiveness to detail, and the strongest passion for delivering exceptional service within the San Diego region. This diverse team of service savants has over a half-century of guest service expertise and speaks multiple languages: English, Tagalog, Arabic, Chaldean, and Armenian. Come experience the Country Club of VIP gaming, Jamul Casino!
bobby cusato
Hello, My name is Bobby Cusato and I am the Director of Casino Marketing here at Hollywood Lawrenceburg. I have been a Casino Marketing leader with Penn National gaming the last four years at various locations such as Hollywood Toledo, Hollywood Charles Town and now in Lawrenceburg. My roots are from the Philadelphia and Atlantic City area where I held various management positions in Table Games, Slots and also as a Player Development Executive. I enjoy spending time with my family and attempting a golf career that has never broken a 100! My goal is always to make your experience at Hollywood a memorable one. Please feel free to reach out to me at Bobby.Cusato@pngaming.com.
Lauren Beshears
Hello, my name is Lauren Beshears and I have over 15 years of casino and customer service experience. I really enjoy my work as a Executive Casino Host here at Hollywood because no day is ever the same and I enjoy the many opportunities to meet new and interesting people. In my free time, I enjoy listening to different genres of music and also watching the Cincinnati Reds. If you have any questions or would like help in planning a trip to our property, please don’t hesitate to contact me at Lauren.Beshears@pngaming.com.
Missi Richards
Hello, my name is Missi Richards and I am an Executive Casino Host here at Hollywood Casino Lawrenceburg. I have 20-plus years of experience in customer service with twelve in the Southeastern Indiana gaming industry. In my free time, I like spending time outdoors, and with my family. I’m an avid gym goer, and compete in at least one mud run every year. I love what I do and look forward to helping you make your next trip to Hollywood unforgettable. Email me at Missi.Richards@pngaming.com.
Barbara De Larm
Hi, my name is Barbara De Larm, and I’m an Executive Casino Host here at Hollywood Casino. I'm just starting my career in the gaming industry, and love all of the opportunities it provides to interact with new people. In my free time, I like to read, hike, and spend time outdoors. I love listening to live music and going to sporting events. Please feel free to contact me to help make your next visit to Hollywood a success. Email me at Barbara.Delarm@pngaming.com.
Douglas Bailey
Hello, my name is Doug Bailey and I am an Executive Casino Host at Hollywood Casino Lawrenceburg. I’m just starting my career in the gaming industry. I come from a retail background, with 20 years of customer service experience including 16 years of management experience. In my free time, I enjoy playing golf and traveling. I am excited to begin this new career and looking forward to personally meeting you. So, if you happen to see me walk by, stop and say hello. Please feel free to reach out to me at Douglas.Bailey@pngaming.com.
Lily Huynh
Asian Executive Casino Hostess
Todd Grimm
Hello, my name is Todd Grimm and I have been in the gaming industry off and on for over 11 years. I’m excited to be back at Hollywood Casino Lawrenceburg as an Executive Casino Host. I have been fortunate to have developed so many wonderful relationships with my guest in the past and I look forward to re-kindling them and making new ones.
In my free time, I love spending time with family and friends. I enjoy playing sports with my 2 boys, watching their sporting events, date nights with my wife, UK basketball, Reds, Bengals and FCC. I’m also an avid movie goer. Please feel free to say hi to me on the Casino floor or contact me prior to your next trip in! Email me atTodd.Grimm@pngaming.com