Kai Slot Dispatch System

  

Overview

Public Bicycle System (PBS) has been developed for short-distance transportation as a part of the mass transportation system. The supply and demand of bikes in PBS is usually unbalanced at different stations and needs to be continuously and widely monitored and redistributed. The bicycle redistribution is a part of the vehicle routing problem (VRP). We can apply solutions to the VRP to. And those two are no longer alone; Acres Kai, Viz Explorer and Adept 4 Gaming have all joined the dispatch space in the years since. Ironically, while all the source data for these independent dispatching solutions comes from the property’s main slot system, the major system vendors were all somewhat late to the dispatch game. Adept’s Mobile Dispatch System & Mobile Ticket Management System are the best tools available on the market to significantly IMPROVE CUSTOMER SERVICE & REDUCE OVERALL COST OF OPERATION for CASINOS and TERMINAL OPERATORS. Other solutions include: Game Finder System, Progressive Jackpot System, Show Control System, Bonus Slot System, Coin-in. Star Wars: The Old Republic’s newest digital expansion “Onslaught” and game update introduce a lot of new elements to the gearing process. Every player at level 75 (the new level cap in Update 6.0) will have access to a number of new armor sets with unique set bonuses as well as class-specific sets. Adept’s Slot Dispatch System is a powerful business tool to enhance customer service by improving efficiency throughout the entire slot alert life cycle. It significantly reduces service times and serves your most valued customers based on your preferences.

This document outlines the steps for setting up Kai. It falls into the following major sections:

  • Kai VM
  • Slot Interface
  • Wireless Setup
  • Firewall Setup
Kai Slot Dispatch System


Kai VM

  • Download Vsphere Image from http://downloads.acres4.net/kai.ova.
  • Bring up the VM with following Specs
    • Reserved DHCP lease so Server IP is known and will not change.
    • 8 GB RAM
    • 4 Virtual CPUs (only about 4% utilization currently but needed for multi-threading efficiency)
    • 216 GB Storage (defaults from OVA)
    • 100 IOPS from SAN
  • Designate upstream NTP server
  • Designate upstream DNS server

Slot Interface

The Kai VM will need network routing and login credentials to the slot accounting system.


Below are the typical (though by no means universal) set of ports and credentials required based on type of Slot Accounting system. Note that the JDBC driver doesn't support Windows Domain logins so credentials must specify a local database user.

Kai Slot Dispatch System
  • Konami KCMS Oracle
    • Access to port 1521 of ems.filsvr.fil.com DB Server
    • dispatch and DAL credentials
  • ATI Oasis
    • Access to port 1433 (MSSql) of WinOasis DB Server
    • WinOasis DB read only credentials
  • IGT Advantage
    • Access to port 1433 (MSSql) of Accounting DB Server
    • Accounting DB read only credentials
    • Access to port 1433 (MSSql) of PlayerManagement DB Server
    • PlayerManagement DB read only credentials
  • Note that these two Databases are commonly hosted on a single fault tolerant server.
  • IGT CommHub/ADI
    • 1433 (MSSql) of replicated Accounting DB Server
    • Replicated Accounting DB read only credentials
    • 44965 (CommHub) to CommHub Server
    • 8096 (ADI) to ADI Server
  • SDS Classic (V10.x and below)
    • 1433 (MSSql) of CMP Server
    • Route from SDS to port 9876 on Kai VM
  • SDS Windows (V11.0 and above)
    • 1433 (MSSql) of CMP Server
    • Route from SDS to port 9876 on Kai VM
  • ACSC
    • 446 (AS400/DB2) of ASCS Server
    • Route from ACSC to port 9876 on Kai VM
Kai Slot Dispatch System

Wireless Setup

Kai IOS clients require a wireless network to communicate with the Kai server. The wireless network needs to have good coverage (we recommend at least 20 dB Signal to Noise Ratio) for all operational areas. We highly recommend the wireless system support 802.11a, 802.11k, 802.11r and 802.11v otherwise there will be a performance impact as employees roam between access points.

  • SSID with WPA2 Authentication and QOS disabled
  • DHCP service for wireless clients
  • NTP service for clients
  • Route to port 443 on Kai VM


Firewall

Kai is a highly reliable product (it achieved a 99.988% uptime over the last 8 months). This reliability is achieved in part by allowing Acres 4.0 rapid access to the Kai. Acres4 recommends (but does not require) access from our central support system at 66.209.76.26 to port 22 (SSH maintenance) on the Kai VM


The following is a list of domains that access will be attempted by Acres4 devices. The system will function with or without this access:

  • *.apple.com
  • *.acres4.net


ROLLING HILLS CASINO TO REOPEN ON MAY 21

Casino implements sanitation and safety procedures to safeguard employees and guests

Corning, Calif. – (May 18, 2020) – The Paskenta Band of Nomlaki Indians, owner and operator of the Rolling Hills Casino and Resort in Corning, California, has announced that it will re-open its doors to guests on May 21 at 10 a.m.PT. Rolling Hills Casino has taken the proper care and consideration to implement sanitation and safety procedures prior to the re-opening of the property to ensure that employees and guests return to a safe environment.

“After careful consideration and having full confidence in the health and safety procedures we have put in place, we are pleased to announce the re-opening of Rolling Hills Casino. We feel confident that we can operate the facility safely and responsibly with the new procedures,” said Andrew Alejandre, Tribal Chairman. “We’d like to thank our valued employees and guests for their patience, and we are excited to welcome them back to provide them with the best-in-class service they are used to.”

Paskenta Tribal leaders made the decision to reopen the casino after consulting with their trusted public health experts from the Rolling Hills Clinics and following the guidance from the World Health Organization and the Centers for Disease Control and Prevention (CDC).

The Tribal Council has also worked closely with Tehama County to make decisions that are in the best interest of the community. As the employer of more than 500 individuals, who live in Corning and the surrounding communities, working with the county was an essential factor for the Tribe to make the decision to reopen the Casino. The Tribal Council also took into consideration the economic well-being of the surrounding community and is doing everything possible to help.

Rolling Hills Casino had been temporarily closed since March 17 in support of the efforts to help slow the spread of the growing Coronavirus (COVID-19). Upon its reopening, Rolling Hills Casino guests can expect modified hour of operations as the casino fulfills an extensive cleaning routine. Rolling Hills Casino hours of operation will be 7:00 a.m. to midnight Sunday through Thursday and 7:00 a.m. to 2:00 a.m. Friday and Saturday.

In addition to the extensive sanitation procedures that have been completed at the facility in the last several weeks, Rolling Hills Casino released a broad list of sanitation and safety procedures the casino has implemented to prepare for the re-opening, these include:

  • Screening Measures: Rolling Hills Casino has implemented screening measures for all employees and guests before admittance into the casino. Temperature checks will be conducted using non-invasive forehead scan thermometers. Anyone displaying a temperature higher than 100.4 degrees will not be permitted to enter the property.
  • Innovative Machine Cleaning: Rolling Hills Casino is the first casino in the nation to implement a new process with Acres Gaming, the manufacturer of the casino’s slot dispatch system (Kai), that promptly alerts a “Clean Team” member when a player has left a gaming machine so that it can be thoroughly cleaned. Rolling Hills Casino is at the forefront of new technology by developing this functionality.
  • Air Filtration: Rolling Hills Casino is increasing the capacity of the air filtration system to completely replenish the air inside of the casino with outside air every four and a half minutes. In addition, ozone ionizers will be in use in the hotel rooms and the casino.
  • Sanitation: Rolling Hills Casino has implemented increased and enhanced routine cleaning. Hand-sanitation stations will be readily available throughout the casino and the hotel, in accordance with CDC guidelines. Thorough cleaning of gaming machines after each use will be completed by a newly created, Clean Team.
Slot
  • Physical Distancing: Rolling Hills Casino is implementing a six-foot physical distancing policy, wherever feasible, and is reconfiguring the casino floor to promote social distancing. In addition, plastic barriers will be placed at all point of sale registers and counter tops.

Kai Slot Dispatch System Codes

  • Mandatory Masks: All Rolling Hills Casino employees and guests will be required to wear masks upon entering the property.